Shipping & Payment
Shipping & Delivery
Free WorldWide Shipping is effective for all orders shipped worldwide of $50 or more. Orders of less than $50 will be billed a flat rate of only $5 for shipping and handling. Most orders arrive within 10 days. We regularly use the Japan Post and USPS. These shippers are highly efficient and we rarely have problems with them.
Payment & Security
We keep you secure while you're shopping with us.
All payments processed through our site are handled over Secure Socket Layer (SSL)
We accept Visa, MasterCard, AMEX and Dicover cards.
100% Money Back & Quality Guarantee
If you are not 100% satisfied with the quality of our Matcha tea (even if the product is opened) you can either return your order for a full refund or exchange it for something else.
You can return or exchange your purchase for up to 60 days from the purchase date. You can submit a request to cancel your order at any time prior to shipment. To request a cancellation of your order, please contact our Customer Service